Founder | Enterprise Application Selection Expert
2009 - PRESENTERP Consultants India- Recommended enterprise resource planning (ERP) and customer relationship management (CRM) solutions to multiple clients.
- Helped set up the project management office (PMO) for an environmental agency.
- Created an international growth roadmap for multiple IT companies.
- Managed the sales for an ITES client. The services included piping engineering and stress analysis.
- Oversaw a complex ERP implementation for an organization with a pan-India presence.
- Created a BI roadmap for a healthcare manufacturer for the PMO.
- Evaluated BI tools for a healthcare service provider.
Project Manager
2021 - 2022Georgia-Pacific LLC - Strategic Sourcing and Procurement- Set up a workflow for reporting weekly work progress across multiple projects.
- Set up a smartsheet to track various milestones for better tracking and visibility.
- Managed cross-functional team engagement with the project owner.
Business Plan Consultant
2021 - 2021Bandar Real Estate- Helped the owner develop a business plan based on the prevailing situation in Kuwait.
- Created a financial model to help the owner understand capital needs.
- Helped develop services to be offered by the business with clear value props.
Program Manager
2021 - 2021Product Madness- Created program schedules for seven projects. Coordinated with a program manager, risk and program manager, and finance to report on the overall program.
- Developed a Smartsheet-based program schedule for senior management reporting.
- Designed SOPs for the program schedule maintenance, which was accepted by the business.
Vice President of Operations and Delivery
2014 - 2018Rishabh Software Pvt Ltd- Grew the team by 50% year over year (YOY) for three years in a row.
- Spearheaded the company's transition to Agile across all engagements, including working with clients to do the transition.
- Grew a corporate account by over 200% by getting more projects by working with the CIO of the company to align operations with their expectations.
- Aligned the learning and organization development (L&OD) to meet organizational goals; the earlier L&OD was activity-based and not result-oriented.
- Helped increase the billing rate by increasing the productivity and quality of the service offered.
- Led the transition to a consultative approach regarding client interactions, which resulted in increased work and rates from multiple clients.
Project Manager
2006 - 2008Citi- Acted as the development project manager for a USD $200 million software application which was used by over 11,000 call center associates globally.
- Oversaw the development of a customer-reconciliation project across multiple lines of business (LOBs).
IT Director
2001 - 2006Porteum, Inc.- Led the IT for US and India operations.
- Led the development of an application for the department of vital records; it was meant to facilitate the maintenance and issuance of various certificates.
- Helped conceptualize an application to collate and utilize building information extracted from drawings.
Senior Project Manager
1996 - 2001General Electric (GE) Industrial Systems- Led the development of a suite of applications to support a Six Sigma initiative.
- Led the development of automated dashboard creation for key customers using information from data warehouses.
- Managed a Clarify CRM implementation for three call centers located in the US and the UK.
Developer
1994 - 1996Computer Horizons- Worked on a product re-engineering project for Navistar International.
Programmer
1991 - 1994Patni Computer Systems- Developed Byte Editor with the C programming language.
- Automated the pricing book for GE Motors.