Senior Product Manager
2018 - PRESENTCrossFit Inc.- Managed roadmaps and updated plans for the globalization of digital products.
- Created an analytics dashboard to track KPIs and monitor company goals.
- Oversaw product development team daily activities and ensure sprint goals are met.
- Increased user acquisition and engagement by analyzing the marketplace to build successful features.
- Researched and implemented a restructure for internal view of customer data across multiple products and tools.
Product Manager
2014 - 2018Extreme Impact Inc.- Managed backlog and refined future features for SaaS business management platform.
- Conducted customer user groups to review feature needs and future development items.
- Developed a feature set to handle an ERP system for larger enterprise companies.
- Generated detailed user stories to clearly communicate feature needs to the development team.
- Presented future product plans to CEO and VPs to further increase industry foothold.
- Research and implemented a new architecture for SaaS platform to be used for the next decade.
Andrew Sylvia
Product Manager in Monterey, CA, United States
Member since February 13, 2019
Andrew is a multi-disciplinary technologist and product manager living on the west coast. Outgoing, personable, and hardworking, he tries to bring out the best work from everyone on the team while making sure the product is built within scope, time, and budget. When he is not working, Andrew enjoys being outdoors enjoying the surf or staying active with his friends.
Andrew is now available for hire
Project Highlights
- Led database changes to increase speed for business management platform for thousands of companies.
Expertise
- Product Development
- Product Management
- Product Roadmaps
- Product Strategy
Education
- California State University, Fresno
Select Certifications
- Scrum Alliance
- Scrum Alliance
Employment
Project History
- Product Support ProjectLed database changes to increase speed for business management platform for thousands of companies.
• Executed integrated support portal into SaaS product that increased customer satisfaction by 20% and decreased customer support time by 30%.
• Initiated analysis of SQL database and single-handedly trimmed process to enhance speed by 70%.
Education
- Bachelor's Degree in Graphic Design2007 - 2012California State University, Fresno - Fresno, CA
Certifications
- Advanced Certified Scrum Product Owner (A-CSPO)MARCH 2020 - MARCH 2022Scrum Alliance
- Certified Scrum MasterSEPTEMBER 2019 - SEPTEMBER 2021Scrum Alliance
- Certified Scrum Product Owner (CSPO)SEPTEMBER 2018 - SEPTEMBER 2020Scrum Alliance
