Project Manager in Jersey City, NJ, United States

As an agile coach, I led the agile transformation of three engineering teams that support content management operations. I implemented all sprint agile ceremonies and practices and set up Jira as the project management tool for tracking and reporting to senior management.

I managed agile ceremonies for three geographically distributed teams, consisting of a roughly equal mix of full-time engineers and contractors.

As a scrum master, I facilitated all sprint ceremonies such as daily standup, sprint reviews and planning, backlog grooming, and retrospectives. I also assisted in removing team impediments and ambiguity to keep sprint commitments on track. At last, I ensured that all team members remain committed, engaged, involved, and informed.

Developed a fully automated electronic solution for processing of new residential and commercial mortgage back security indices, including booking, confirmation, settlement, payments and credit event servicing. Collaborated with external data providers and other dealers in creating the industry standard for credit events processing. Built the technology team in New York and Bangalore from the ground up. Managed the personnel through the 2008 financial crisis. In 2009, I completed a federal audit of all mortgage derivative transactions executed prior to the financial crisis.

Developed alternative methods of monitoring the firm's risk and valuation of contracts. Streamlined existing price verification processes. Created a real-time dashboard to monitor the system.

Technical program manager within the Audible content processing group. Managed projects and processes that intersect multiple teams, collaborating with engineering, operations, and business stakeholders to implement core business objectives. Helped transition the content processing technology team to SCRUM (an agile methodology), helping define the cadence, sprint grooming, and planning guidelines, and creating agile project metrics. Utilized JIRA for managing user stories and wiki pages for reporting. Identified and communicated risks, progress, launches and retrospectives across all stakeholders and teams. Worked closely with product manager and scrum master.

Collaborated with traders, operations, legal and compliance and built transaction booking, processing, and reporting solutions to enable new business initiatives in emerging markets in New York and Sao Paulo. This included contracts suitable for markets with no strong practices of collateral management.

The projects ranged from leveraging AI health procedures and facilities recommendations for members to a single integrated member portal to gather all info in one place, a pharmacy management app (IngenioRx), a virtual avatar, and a new state of the art mobile-first rapid prototype framework with AWS.