Senior Scrum Master and Agile Coach
2015 - 2018Circle Complete- Created the tech area of the startup company from the ground up to 20+ tech employees.
- Led the engineering team, including coaching, allocating resources, managing the budget effectively, and reviewing team performance.
- Implemented and maintained Scrum methodology - organize and facilitate standup meetings, release and sprint planning, reviews, demos, and retrospectives.
- Coached, mentored, and confirmed team delivering stories such that they meet the definition of done.
- Managed releases and version control, facilitated release planning activities, and worked to highlight and resolve issues and impediments.
- Fostered an agile culture, building trust and collaboration across all team members.
Senior Scrum Master
2014 - 2015Office Depot- Facilitated scrum ceremonies such as daily standups, sprint planning, backlog refinement, sprint reviews, and sprint retrospectives.
- Championed and managed weekly backlog grooming sessions with the team, ensuring work items are estimated, ready-for-work and maintained.
- Empowered teams to self-organize and facilitate decision making during sprint planning sessions ensuring the commitments made are appropriate and uphold scrum principles.
- Led team retrospectives and ensure key learning is incorporated into the next sprint.
- Fostered an agile culture, building trust and collaboration across all team members.
- Built trust and empowerment and creativity using sound judgment and excellent communications.
- Protected the team from outside interference, removing impediments, and ensuring that the work is delivered as a team.
- Identified impediments the team experiences and work with stakeholders to address them.
- Provided agile training to teams and stakeholders.
Senior Delivery Manager
2009 - 2014Travelocity/Lastminute/Sabre Holding- Led the Buenos Aires office for Global Trips initiative.
- Created a Project Manager Office (PMO) in Buenos Aires.
- Responsible for the daily management through the life cycle of the program.
- Defined the program controls, that is the processes, procedures, reporting, etc., to manage the program.
- Planned the overall program and monitor progress to make sure that milestones are being met across the various projects and programs.
- Managed and used resources across the various projects and programs in the program including budget.
Senior Project Manager
2006 - 2009Nextel (Snoop Consulting)- Ensured that software projects are delivered in accordance with agreed budgets and schedule, whilst implemented in line with all Company standards, requirements, and business principles, reporting progress monthly to own Line Management.
- Managed front-end development, detailed design, procurement and construction activities related to the assigned projects in accordance with procedures and industry best practices, ensuring cost control and integrity standards are maintained.
- Ensured effective communications with stakeholders involved in assigned projects to provide clarity, share information and eliminate confusion.
- Established and communicated project execution strategies.
- Leveraged CMMi methodologies to accurately define project requirements and minimize risk impact for certify level 3 pratices.
Engagement Manager
2005 - 2006Sun Microsystems- Support the Client Solutions (CS) account relationship with clients, partners, and other Sun organizations.
- Managed the overall project quality assurance process to ensure what was sold is successfully delivered and that Sun meets or exceeds client delivery expectations.
- The EM is a highly strategic senior level business and client management role and is a representative of the client relationship team to ensure successful closure, delivery, and client satisfaction of Sun projects.
- Lead the creation of custom service offerings to fulfill the strategic goals of our clients.
- Created the presales “win team” as well as leading the proposal bid process.
Project Manager
2002 - 2005Movicom Bellsouth- Responsible for Customers, Sales, Cost, and Inventory modules.
- Led site content migration and redesign projects supporting the implementation of a CRM.
- Utilized SDLC methodologies to manage IT Application Development projects including design, development, testing, and deployment.
- Conducted user training sessions and wrote user documentation.
- Produced wireframes for new java applications requested by company leadership.
- Worked with clients/senior level stakeholders to gather requirements, establish the timeline, and plan products.