Erin Stewart

UX Designer in Chattanooga, TN, United States

Member since December 2, 2015

Erin has over ten years of experience in product design and agile product management, leading various responsive web and native app projects for eCommerce, B2C, and B2B organizations. She works with the US and global organizations ranging from startups to large Fortune 500 companies to create inspired and innovative products. She also enjoys helping build out new, agile product teams and is well versed in Agile, Scrum, and Kanban.

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Portfolio

Digital Design

Adidas x Up2Us Digital Curriculum Experience
- Education
- Sports
- Product Design
- Mockups
- InVision
- Sketch
- Education Technology (Edtech)
- Wireframing
- User Experience (UX)
- UI Design
- UX Design
- Responsive
- Mobile UI
- Web Design
- Web UX
- Web UI
- UX
- App UX
- Web App UX
- User Flows
- Design
- Mobile UX
- Educational Portals
- Responsive Web Apps
- E-learning
- UX Prototyping
- Design Leadership
- Digital Product Design
- Mobile Web
- Visual Design
- Interactive Prototypes
- Design Systems
- Prototyping
- UI Components
- UX Wireframes
- User Scenarios
- Mobile UI Design
- Mobile Design
- Mobile UX Design
Earth Networks Sferic Connect Native App
- Weather
- Native Mobile Apps
- iOS
- Android
- Product Design
- B2B
- Enterprise SaaS
- User Experience (UX)
- Wireframing
- Mockups
- Sketch
- InVision
- UI Design
- UX Design
- Mobile UI
- Complex Application User Interfaces (UI)
- UX Audits
- UX
- App UX
- Web App UX
- User Flows
- B2B Designer
- User Research
- Mapping
- Design
- Mobile UX
- Enterprise Design
- Enterprise
- UX Prototyping
- Design Leadership
- Digital Product Design
- Agile UX
- Visual Design
- Interactive Prototypes
- User Interviews
- Usability Testing
- Market Research
- Research
- Competitive Analysis
- Market Research & Analysis
- Design Systems
- Prototyping
- Mobile App Design
- UI Components
- Customer Portals
- UX Wireframes
- Strategy
- User Scenarios
- Mobile UI Design
- Dashboards
- Data Visualization
- Mobile Design
- Mobile UX Design
Intel Partner University
- Education Technology (Edtech)
- Product Design
- Learning Management Systems (LMS)
- User Experience (UX)
- Mockups
- InVision
- Sketch
- Wireframing
- UI Design
- UX Design
- Responsive
- Mobile UI
- Web Design
- Web UX
- Web UI
- UX
- App UX
- Web App UX
- User Flows
- B2B Designer
- Accessibility
- Design
- B2B
- Enterprise SaaS
- Mobile UX
- Educational Portals
- Responsive Web Apps
- E-learning
- Enterprise Design
- Enterprise
- UX Prototyping
- Design Leadership
- Digital Product Design
- Mobile Web
- Visual Design
- Interactive Prototypes
- Prototyping
- UI Components
- Customer Portals
- UX Wireframes
- User Scenarios
- White Labeling
- Mobile UI Design
- Dashboards
- Data Visualization
- Dashboard Design
- Mobile Design
- Mobile UX Design
Responsive eCommerce Product Catalog UX/UI Design
- eCommerce
- eCommerce UX
- Responsive
- User Experience (UX)
- User Interface (UI)
- UX Audits
- UX Prototyping
- Wireframing
- UI Design
- UX Design
- eCommerce Design
- eCommerce UI
- Sketch
- Mobile UI
- Web Design
- Web UX
- Web UI
- UX
- App UX
- Web App UX
- User Flows
- Product Design
- Retail & Wholesale
- Design
- Product Pages
- InVision
- eCommerce Web Design
- Mobile UX
- eCommerce Platforms
- Responsive Web Apps
- Mockups
- Marvel App
- Design Leadership
- Mobile Web
- Visual Design
- Interactive Prototypes
- Market Research
- Research
- Competitive Analysis
- Market Research & Analysis
- Prototyping
- UI Components
- UX Wireframes
- User Scenarios
- Mobile UI Design
- Mobile Design
- Mobile UX Design
Shopping Party Mobile eCommerce Checkout
- Retail & Wholesale
- eCommerce UX
- eCommerce Design
- Mobile UI
- Mobile UX
- Mobile eCommerce
- Sketch
- InVision
- User Flows
- Interaction Design (IxD)
- Web App UX
- Product Design
- User Interface (UI)
- Transactions
- User Experience (UX)
- Wireframing
- UI Design
- UX Design
- eCommerce
- eCommerce UI
- Web Design
- Web UX
- Web UI
- UX
- App UX
- Conversion Rate Optimization (CRO)
- Design
- eCommerce Web Design
- CRO
- Conversion
- eCommerce Analysis
- Conversion Rate
- eCommerce Platforms
- Mockups
- UX Prototyping
- Marvel App
- Design Leadership
- Digital Product Design
- Agile UX
- Mobile Web
- Visual Design
- Interactive Prototypes
- Market Research
- Research
- Competitive Analysis
- Market Research & Analysis
- Prototyping
- UI Components
- Customer Portals
- UX Wireframes
- Strategy
- User Scenarios
- Mobile UI Design
- Mobile Design
- Mobile UX Design
Custom Garage Builder eCommerce Experience
- eCommerce
- Conversion Rate Optimization (CRO)
- User Experience (UX)
- Interactive UX
- Sketch
- InVision
- User Testing
- User Research
- Wireframing
- UI Design
- UX Design
- eCommerce Design
- eCommerce UI
- Responsive
- Mobile UI
- Complex Application User Interfaces (UI)
- Web Design
- UX Audits
- Web UX
- Web UI
- UX
- App UX
- Web App UX
- User Flows
- Product Design
- Retail & Wholesale
- Transactions
- Design
- eCommerce Web Design
- CRO
- Conversion
- eCommerce Analysis
- Mobile eCommerce
- Conversion Rate
- Mobile UX
- eCommerce Platforms
- Responsive Web Apps
- Mockups
- UX Prototyping
- Design Leadership
- Digital Product Design
- Agile UX
- Mobile Web
- Visual Design
- Interactive Prototypes
- A/B Testing
- User Interviews
- Usability Testing
- Market Research
- Research
- Competitive Analysis
- Market Research & Analysis
- UI Components
- Customer Portals
- UX Wireframes
- Strategy
- User Scenarios
- Mobile UI Design
- Mobile UX Design
Intel Retail Online Certification Program
- Education Technology (Edtech)
- Responsive
- User Experience (UX)
- Wireframing
- UI Design
- UX Design
- Sketch
- Mobile UI
- Web Design
- Web UX
- Web UI
- UX
- App UX
- Web App UX
- User Flows
- Product Design
- Design
- Mobile UX
- Design Leadership
- UI Components
- UX Wireframes
CustomInk Responsive Style Guide & UI Framework
- Style Guides
- eCommerce UX
- Responsive
- User Experience (UX)
- Wireframing
- UI Design
- UX Design
- eCommerce
- eCommerce Design
- eCommerce UI
- Sketch
- Mobile UI
- Web Design
- Web UX
- Web UI
- UX
- App UX
- Web App UX
- User Flows
- Product Design
- Design
- Product Pages
- eCommerce Web Design
- Mobile UX
- Responsive Web Apps
- Design Leadership
- Agile UX
- Mobile Web
- Visual Design
- Design Systems
- UI Components
- UX Wireframes
- Mobile Design

Employment

Owner
2016 - PRESENT
Scenic West Consulting, LLC
- Provided freelance and contract user experience, product management consulting, and leadership.
- Helped companies build Agile product teams and establish the iterative design to development processes.
- Worked with startups to lead UX and product strategy for new products.
- Collaborated with large eCommerce companies to optimize cross-device experiences for maximum conversion rates and AOV through user experience improvements.
- Worked with education tech companies and professional associations to create engaging online community experiences that sell courses, and memberships.
- Led product design for a video-based learning platform startup that provides easy-to-use course authoring and a mobile-first learner experience.
- Created web and native applications for B2B Saas companies, often leveraging ML and AI, to solve a wide range of business needs, such as HR employee engagement, finance/legal document processing, medical research, and operational emergency management.
- Led a product redesign for a finance B2B SaaS product that provides billing and revenue management for subscription services and SaaS products.
Technologies: A/B Testing, Web App UI, Data-heavy Design, Interactive Prototypes, User Requirements, Visual Design, Mobile Web, Agile UX, Software as a Service (SaaS), Adobe Illustrator, Digital Product Design, Marvel App, UX Prototyping, Mockups, iOS, Android, Writing & Editing, Enterprise, Enterprise Design, Higher Education, E-learning, Responsive Web Apps, Educational Portals, Learning Management Systems (LMS), Product Roadmaps, Usability, User-centered Design (UCD), eCommerce Platforms, Product Management, Product Ownership, Scrum, Minimum Viable Product (MVP), Mobile UX, User Testing, Conversion Rate, Mobile eCommerce, eCommerce Analysis, Conversion, CRO, Onboarding, eCommerce Web Design, Kanban, User Stories, Style Guides, Training & Training Content Development, Training, Edtech, Education Technology (Edtech), Education, User Journeys, Enterprise SaaS, Product Pages, B2C, B2B2C, B2B, Design Leadership, Technical Design, Design, Instructional Design, Team Leadership, Accessible Design, Web Accessibility, Market Research, Mobile Mapping, Mapping, CRM Design, Interaction Design (IxD), Interactive UX, Weather, Point Clouds, Retail & Wholesale, Stripe Checkout, Figma, Accessibility, Conversion Rate Optimization (CRO), User Research, Agile Product Management, B2B Designer, Product Design, User Flows, Web App Design, Web App UX, App UX, UX, Web UI, SaaS Design, SaaS, Web UX, UX Audits, Web Design, Complex Application User Interfaces (UI), Mobile UI, Responsive, Usability Testing, eCommerce UI, eCommerce Design, eCommerce, UX Design, UI Design, User Experience (UX), Wireframing, Google Hangouts, Slack, Asana, Trello, Pivotal Tracker, Jira, Google Docs, Lucidchart, Validately, Usertesting.com, Marvel, InVision, Sketch, Shopify, Shopify Design, User Interviews, Research, Competitive Analysis, Market Research & Analysis, Web, Design Systems, Customer Journeys, Prototyping, User Personas, MVP Design, Product Benchmarking, Workshop Facilitation, Mobile App Design, Responsive Web Design (RWD), SaaS Product Management, Product Strategy Consultant, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, UX Research, Product Discovery, Qualitative Research, Quantitative Research, Research Reports, Remote User Testing, Fintech, User Journey Maps, Information Architecture (IA), White Labeling, Mobile UI Design, Management, Dashboards, Data Visualization, Dashboard Design, File Sharing, Mobile Design, Mobile UX Design
eCommerce User Experience Leader
2013 - 2016
CustomInk
- Led the framework design of a cross-device, interactive custom t-shirt design lab to replace the current lab.
- Led a project design team that included one additional UX designer, two visual designers, and me.
- Managed product and led UX development for CustomInk's new responsive style guide/UI framework, which supports UI development for our continuous deployment product development team.
- Managed product and led UX development for Booster.com eCommerce buyer experiences including shopping cart and product pages.
- Led UX design for Booster.com's mobile-first responsive shopping cart.
Technologies: A/B Testing, Web App UI, Interactive Prototypes, User Requirements, Visual Design, Mobile Web, Agile UX, Lean UX, Adobe Illustrator, Digital Product Design, UX Prototyping, Mockups, Writing & Editing, Responsive Web Apps, Product Roadmaps, Usability, User-centered Design (UCD), eCommerce Platforms, Product Management, Product Ownership, Mobile UX, User Testing, Conversion Rate, Mobile eCommerce, eCommerce Analysis, Conversion, CRO, eCommerce Web Design, Kanban, User Stories, Style Guides, Training & Training Content Development, Training, Jira, CSS3, HTML5, User Journeys, Product Pages, B2C, Design Leadership, Technical Design, Design, Team Leadership, Slack, Google Hangouts, Market Research, Interaction Design (IxD), Interactive UX, Retail & Wholesale, Conversion Rate Optimization (CRO), User Research, Agile Product Management, Product Design, User Flows, Web App UX, Web App Design, App UX, UX, Web UI, Web UX, UX Audits, Web Design, Complex Application User Interfaces (UI), Mobile UI, Responsive, Usability Testing, eCommerce UI, eCommerce Design, eCommerce, UX Design, UI Design, User Experience (UX), Wireframing, Google Docs, Usertesting.com, Sass, CSS, HTML, InVision, Sketch, Balsamiq, Fashion, User Interviews, Research, Competitive Analysis, Market Research & Analysis, Web, Design Systems, Customer Journeys, Prototyping, User Personas, MVP Design, Product Benchmarking, Workshop Facilitation, Responsive Web Design (RWD), SaaS Product Management, Product Strategy Consultant, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, UX Research, Product Discovery, Qualitative Research, Quantitative Research, Research Reports, Remote User Testing, User Journey Maps, Information Architecture (IA), Mobile Design, Mobile UX Design
Education Technology User Experience Leader
2013 - 2015
YourMembership
- Led responsive UX efforts for client implementations of YourMembership Learning's highly customizable Learning Management System (LMS).
- Led responsive UX design for a redesign of Intel's Retail Edge online education and certification program and Intel's Reseller Training app.
- Oversaw UI development and visual design for Intel's Retail Edge program.
- Worked on responsive UX design for Congress of Neurological Surgeon's (CNS) Neurosurgery Wiki.
- Worked on American College of Cardiology's board exam test prep app.
Technologies: Web App UI, Data-heavy Design, Interactive Prototypes, User Requirements, Visual Design, Mobile Web, Agile UX, Software as a Service (SaaS), Balsamiq Mockups, Digital Product Design, UX Prototyping, Mockups, Enterprise, Enterprise Design, Higher Education, E-learning, Responsive Web Apps, Educational Portals, Learning Management Systems (LMS), Usability, User-centered Design (UCD), Mobile UX, Onboarding, Edtech, Education Technology (Edtech), Education, User Journeys, Enterprise SaaS, B2B2C, B2B, Design Leadership, Design, Instructional Design, Accessible Design, Web Accessibility, Interaction Design (IxD), Interactive UX, Accessibility, Agile Product Management, B2B Designer, Product Design, User Flows, Web App UX, Web App Design, App UX, UX, Web UI, SaaS Design, SaaS, Web UX, UX Audits, Web Design, Complex Application User Interfaces (UI), Mobile UI, Responsive, UX Design, UI Design, User Experience (UX), Wireframing, Google Docs, InVision, Sketch, Balsamiq, Competitive Analysis, Market Research & Analysis, Web, Design Systems, Prototyping, User Personas, MVP Design, Product Benchmarking, Workshop Facilitation, Responsive Web Design (RWD), Product Strategy Consultant, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, Product Discovery, Information Architecture (IA), White Labeling, Dashboards, Data Visualization, Dashboard Design, Mobile Design, Mobile UX Design
Product Manager | User Experience Leader
2012 - 2013
Brazen Careerist
- Worked with the CEO, CTO, and COO to turn high-level business goals into a product roadmap.
- Owned user experience and interaction design decisions for a new virtual career fair/live interview chat SaaS product, using workflow diagrams, wireframes, mockups, and rapid prototypes to convey concepts to stakeholders.
- Served as an Agile Scrum team product owner for Brazen Connect, our enterprise SaaS virtual career fair, open house, live interview, and networking event platform.
- Led the redesign of our corporate website to highlight our new B2B SaaS product.
- Trained and mentored digital marketing staff and web interns on HTML, CSS, UI layout best practices, and content strategy.
- Worked across the company, particularly with accounts, sales, and marketing team leadership, to identify product opportunities, conduct requirements gathering sessions, and document requirements for product backlog and upcoming releases.
Technologies: Web App UI, Interactive Prototypes, User Requirements, Visual Design, Agile UX, Software as a Service (SaaS), Balsamiq Mockups, Digital Product Design, UX Prototyping, Mockups, Writing & Editing, Responsive Web Apps, Product Roadmaps, Usability, User-centered Design (UCD), Product Management, Product Ownership, Scrum, Minimum Viable Product (MVP), User Testing, Conversion Rate, Conversion Rate Optimization (CRO), CRO, Onboarding, User Stories, Style Guides, Training & Training Content Development, Training, Jira, CSS3, HTML5, User Journeys, Enterprise SaaS, B2B2C, B2B, Design Leadership, Technical Design, Design, Accessible Design, Web Accessibility, Market Research, jQuery, Interaction Design (IxD), Interactive UX, Accessibility, User Research, Agile Product Management, B2B Designer, Product Design, User Flows, Web App UX, Web App Design, App UX, UX, Web UI, SaaS Design, SaaS, Web UX, Web Design, Complex Application User Interfaces (UI), Responsive, Usability Testing, UX Design, UI Design, User Experience (UX), Wireframing, Bootstrap, Google Docs, Less, CSS, HTML, Adobe Fireworks, Balsamiq, User Interviews, Research, Competitive Analysis, Market Research & Analysis, Web, Design Systems, Customer Journeys, Prototyping, User Personas, MVP Design, Product Benchmarking, Workshop Facilitation, Responsive Web Design (RWD), SaaS Product Management, Product Strategy Consultant, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, UX Research, Product Discovery, Qualitative Research, Quantitative Research, Research Reports, User Journey Maps, Information Architecture (IA), White Labeling, Dashboards, Data Visualization, Dashboard Design
User Experience Consultant
2011 - 2011
CGI Federal
- Led mobile development best practice research.
- Researched and evaluated native and mobile web application development options.
- Advised healthcare team leadership on mobile user experience best practices.
- Created wireframes for recommended features for MyMedicare.gov mobile website.
Technologies: Web App UI, User Requirements, Mockups, Adobe Creative Suite, Usability, User-centered Design (UCD), Technical Design, Design, Interaction Design (IxD), Interactive UX, Product Design, User Flows, Web App UX, Web App Design, App UX, UX, Web UI, SaaS Design, SaaS, Web UX, Complex Application User Interfaces (UI), UX Design, UI Design, User Experience (UX), Wireframing, Microsoft Visio, Research, Market Research & Analysis, Web, Responsive Web Design (RWD), UI Components, UX Strategy, UX Wireframes, User Scenarios, Dashboards, Data Visualization, Dashboard Design
User Experience Lead/Web Application Developer
2010 - 2011
Booz Allen Hamilton
- Led user experience, prototyping, front-end development, and user research/testing for internal business intelligence web apps.
- Worked with clients/senior level stakeholders to gather requirements, establish the timeline, and plan products.
- Produced wireframes for new business intelligence web applications requested by company leadership.
- Conducted user training sessions and wrote user documentation.
- Improved business processes, data collection, and reporting practices through technical solutions and enhanced business processes.
Technologies: Web App UI, Data-heavy Design, User Requirements, Software as a Service (SaaS), Mockups, Enterprise, Enterprise Design, Usability, Training, Training & Training Content Development, CSS3, HTML5, B2B, Technical Design, Design, CRM Design, Bootstrap, Interaction Design (IxD), Interactive UX, B2B Designer, Product Design, User Flows, Web App UX, Web App Design, App UX, UX, Web UI, SaaS Design, SaaS, Web UX, Complex Application User Interfaces (UI), UX Design, UI Design, User Experience (UX), Wireframing, Adobe ColdFusion, jQuery, CSS, HTML, Microsoft Office, Microsoft Visio, Adobe Creative Suite, Research, Market Research & Analysis, Web, UI Components, UX Strategy, User Scenarios, Quantitative Research, Dashboards, Data Visualization, Dashboard Design
Web Development and Training Specialist
2008 - 2010
St. Mary's College of Maryland
- Oversaw all project management and led front-end web development and site architecture for a college website, and supported the content management system.
- Led site content migration and redesign projects supporting the implementation of a new content management system.
- Wrote a web style guide, web technical guide, social network guidelines, CMS user documentation, and other training documentation for the college.
- Created and managed the college's CMS training and user support program supporting over 200 web editors.
- Managed the Web Services Intern Program.
- Managed social networking guidelines and training efforts for the college.
- Supervised web content development of all offices and departments on campus.
Technologies: Mockups, Writing & Editing, Higher Education, Educational Portals, Style Guides, Training, Training & Training Content Development, Edtech, Education Technology (Edtech), Education, Design, jQuery, Accessibility, User Flows, Web UI, Web Design, UX Design, UI Design, User Experience (UX), Wireframing, XML/XSLT, CSS, HTML, Adobe Fireworks, Adobe Creative Suite, Market Research & Analysis, Web, UI Components

Other Experience

Toptal Mentor
Erin is a mentor in the Toptal Global Mentor’s Program. This program is a partnership between Toptal and General Assembly to provide high quality mentorship for students from minority and low income backgrounds who are looking to begin their careers as professional designers. Erin shows commitment to diversity in tech by mentoring a General Assembly student every week for a year, covering everything from design tips and tricks to advice on making it in the industry.

Education

Master's Degree in Information Management (HCI)
2009 - 2011
University of Maryland, College Park - Maryland
Bachelor's Degree in Economics
2005 - 2008
St. Mary's College of Maryland - Maryland

Experience

Product Design12 years
User Experience (UX)10 years
User Research10 years
UX Audits10 years
B2B Designer9 years
eCommerce Design7 years
Conversion Rate Optimization (CRO)5 years

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UX Designer in Chattanooga, TN, United States

Portfolio

Employment

Owner

eCommerce User Experience Leader

Education Technology User Experience Leader

Product Manager | User Experience Leader

User Experience Consultant

User Experience Lead/Web Application Developer

Web Development and Training Specialist

Other Experience

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