SAFe Transformation Consultant
2020 - 2020Emirates Group- Led the definition and adoption of Lean portfolio management practices across a portfolio of portfolios and programs which enable successful and timely delivery of technology commitments to the business.
- Designed and implemented enterprise, portfolio, program, and project-level roles, systems, and tools to enable value delivery. Established key metrics and performance indicators to measure organizational maturity.
- Acted as a catalyst for cultural change through the adoption of Lean and Agile ways of working, building collaborative relationships and networks with portfolio leaders, IT executives, and key business stakeholders.
- Provided coaching to the teams, including the establishment of new teams, and helped teams continuously improve, inspect, adapt, deliver, and mature in their use of Agile principles.
- Facilitated discussions across multiple levels of stakeholders to identify and escalate highly complex problems impeding the team's delivery progress using a scrum of scrums approach.
- Identified learning and development opportunities for the team. Customized, maintained, and delivered training materials as needed.
SAFe Transformation Consultant
2019 - 2019BofA Securities- Led the transformation and adoption of Agile into a traditional banking environment using an adaptive coaching style.
- Balanced Agile purism and adaptive delivery. Gathered a cross-functional guiding coalition of change catalysts and acted as their coach and subject matter expert to drive the transformation.
- Trained and provided guidance to multiple teams in environments where Agile development is not yet fully adopted and understood.
- Trained and coached product owners, business sponsors, developers, test engineers, DevOps engineers, partners, and stakeholders to fully understand and feel empowered to incorporate Agile in their lines of business.
- Communicated the bank's long-term vision to inform partners that business agility requires everyone involved in delivering solutions to use Lean and Agile practices to provide innovative, high-quality products and services faster than competitors.
- Facilitated the identification of value streams and team, portfolio, and program-level ceremonies. Supported communities of practice through participation, including facilitation, coaching, giving talks, and more.
- Coached Agile release trains in relentless improvement, creating transparency using metrics to drive positive change, facilitating the resolution of dependencies, impediments, and risks.
- Developed detailed work plans, sprints, schedule, and resource plans in conjunction with project team members and the executive sponsor. Acted as a single point of contact for all program and project-related issues and escalations.
- Managed plans, dependencies, scope, risks issues, and quality-and-deliver projects in line with agreed-upon overall program commitments. Created and managed project budgets.
- Trained and provided guidance to multiple teams, scrum masters, product owners, portfolio owners, and RTEs in environments in which Agile is not yet fully adopted and understood.
Agile Coach | Process Transformation Consultant
2018 - 2018Scotiabank- Drove cultural change by leading the organization and business-line-level initiatives, teams, managers, and senior leaders to espouse the Agile transformation and provided ongoing coaching to help them achieve more than they thought possible.
- Acted as the role model in living the Agile methodology and as a change agent to support the organization through successful change.
- Built and managed multidisciplinary teams. Provided training to Agile teams as needed; helped teams continuously reflect and improve, becoming more effective in their roles and increasing the outcome, collaboration, and quality practices.
- Coached and mentored scrum masters, product owners, Agile teams, and business owners.
- Monitored and reported on project traction and progress and, as necessary, coordinated the development discussion and approval of corrective action and/or contingency plans.
- Created project status reports, highlighting critical issues for management and the project's overall status.
- Managed stakeholder relations to ensure that project delivery expectations were clearly defined and met.
- Drove and tracked change management work as project deliverables were rolled out.
- Provided clear direction and motivation to project teams.
- Led and facilitated structured and regular meetings as necessary for successful communication between all team members. Developed and maintained all project documentation.
SAFe Transformation Advisor | Jira Align Consultant
2017 - 2017Kar Auction Services- Met with stakeholders and teams across the organization to inventory existing custom software and IT processes. Streamlined and documented current processes. Performed value stream identification and mapping. Proposed and implemented a target state.
- Set the foundation for being a trusted advisor by acting as a dependable collaborator, building trust, and modeling positive behaviors with client teams and other individuals on Agile teams.
- Worked with senior leaders to define strategies and roadmaps for transitioning to Atlassian Products like Jira Align, Jira, and Confluence.
- Influenced change across programs and functional areas by working across all levels of the organization to define and execute successful Atlassian product implementation strategies, getting hands-on in enabling the incremental delivery of value.
- Led and facilitated workshops and training sessions to educate leaders and teams on Atlassian products like Jira Align, Jira, and Confluence.
- Supported client stakeholders and client teams on their journey to implement Atlassian products—Jira Align, Jira, and Confluence—and successfully employ Agile practices.
- Provided role-based Agile training for business and technology executives, product owners, scrum masters, release train engineers (RTE), and development teams. Facilitated story writing and splitting skills.
- Mentored and paired with change agents and stakeholders in client organizations to help them become Lean-Agile champions and build lasting Agile skills.
- Facilitated the story and epic-level backlog refinement and prioritization.
- Ensured impediments were visible and tracked through to resolution, escalating when necessary.
Release Train Engineer (RTE)
2015 - 2016Capital One Financial- Provided training, tools, and coaching. Introduced a CI/CD pipeline, test-first development including TDD and ATDD, and collective code ownership including pair programming and single branch merges using GitHub.
- Created the vision and roadmap artifacts and release and program plans with epics, features, user stories, and team dependencies. Facilitated scrum of scrums for multiple Agile and Kanban teams.
- Developed detailed work plans, sprints, and schedule and resource plans in conjunction with project team members and the executive sponsor.
- Acted as a single point of contact for all program and project-related issues and escalations. Actively managed plans, dependencies, scope, risk issues, and quality and delivered projects in line with the agreed-upon overall program commitments.
- Created and managed project budgets—managed project scope and risks. Tracked risks and actively drove mitigation strategies.
- Monitored and reported on project traction and progress and, as necessary, coordinated the development discussion and approval of corrective action and/or contingency plans.
- Created project status reports, highlighting critical issues for the management and overall status of the project. Used Agile and Lean principles to focus on delivery excellence from project and program management to coordination.
- Managed stakeholder relations to ensure that project delivery expectations were clearly defined and met. Drove and tracked change management work as project deliverables were rolled out.
- Managed vendor relationships where applicable. Led and facilitated structured and regular meetings as necessary for successful communication between all team members.
- Developed and maintained all project documentation. Coordinated with partners from product, operations, design, and technology to co-create processes and culture that focused on innovative, well-managed delivery as the Agile delivery manager.