Enterprise Project/Product/Operations Manager
2020 - PRESENTToptal Clients- Helped the ride-sharing company's CIO, as an agile consultant, to review agile practices, provide input on the teams, agile best practices, and provide guidelines to the engineering team for improving their velocity.
- Managed an eCommerce project and product for a sporting goods manufacturer based out of Europe. Led developers and external development teams to implement solutions in Salesforce Commerce Cloud to improve conversion on the site by 30%.
- Implemented multicountry and multi-currency eCommerce payment solutions to include card payments, payment over time, and PayPal.
- Executed processes for product lifecycle, product collection life cycles, and master data verification to allow frequent product launches and pop-up sales.
- Implemented and used Google and Facebook analytics to optimize site contents and search to further increase conversions.
Agile Delivery Lead
2019 - 2020Capital One- Managed programs for an API platform and open banking initiative. Partnered with business and technology leaders to plan program initiatives and deliver the program components within time and budget.
- Led the team integrating banking services with third-party solutions. Developed a solution for consent and virtual card numbers to allow multiple merchants to onboard virtual cards for credit cardholders.
- Partnered with business and technology leaders to develop requirements/user stories and prioritize product backlog for max business value and min risk.
- Presented at a fintech, banking, and commerce trends panel on open banking at an Angel Launch event.
- Enhanced the API platform to host over 100,000 datasets in addition to thousands of APIs. Improved the search relevance to find assets on the first page.
- Managed the initiative of migrating the AWS account along with all the resources to another account.
- Conducted quarterly PI planning and monitored delivery across the release train with eight scrum teams. Prioritized program initiatives based on business goals, value, and complexity.
Delivery Lead
2017 - 2018Gap Inc.- Defined roadmaps, developed business cases, managed budgets, and optimized resource allocation to improve the delivery of programs and projects.
- Developed PMO processes and frameworks for project selection and tracking.
- Hired and coached engineers and PMs in the agile process.
- Collaborated with leaders of other engineering teams across Gap for successful implementation of programs and projects.
Senior Program Manager
2002 - 2017Essity- Provided executive leadership for an IT project portfolio of over $10 million leading project management teams for timely delivery of projects within scope and budget.
- Moved up the ranks from engineer to senior program manager with PMO.
- Initiated and managed multi-year, multi-million dollar value IT programs and projects of medium to significant complexity to be delivered in order to achieve business objectives.
- Improved project delivery of project teams in North America by 20% YoY.
Jaideep Moorthy
Project Manager in San Ramon, CA, United States
Member since January 4, 2019
Jaideep is a tech all-rounder with more than 15 years of service delivery, program, and project management experience. He has hands-on experience in building and deploying eCommerce, ERP, CRM, data warehousing, business intelligence, and DevOps infrastructure solutions and platforms. He is also an engineer by training from the Indian Institute of Technology, Madras and has managed large teams.
Jaideep is now available for hire
Project Highlights
- Successfully led a team of 12 engineers to migrate eCommerce systems from private cloud to Azure.
- Initiated and delivered a sales team technology program to substantially improve technology for the 400+ member sales team.
- Managed a program with multiple teams to complete an API platform extension that hosted over 100,000 datasets.
Expertise
- Agile
- Agile Coaching
- Machine Learning
- PMO
- SAP
- Salesforce Commerce Cloud (SFCC)
- Scrum
- Technical Project Management
Education
- Temple University — Fox School of Business and Management
- IIT Madras
Select Certifications
- Amazon
- SAFe
- Project Management Institute (PMI)
Employment
Project History
- Migration to AzureSuccessfully led a team of 12 engineers to migrate eCommerce systems from private cloud to Azure.
Collaborated with eight project teams to move all their systems to Azure. Migrated solutions include ARM templates and Infosec hardened secured solutions for eCommerce browse/catalog, MongoDB, data science, BI, and inventory systems.
- Implement Cloud Management PlatformManaged vendor selection RFP process to select a vendor from over 16 vendors. Reduced server count by 20%.
After the selection of the cloud management platform tool, implemented the solution. This allowed shutting down a data center and reduced server count by 20%.
- Sales and Marketing AutomationInitiated and delivered a sales team technology program to substantially improve technology for the 400+ member sales team.
The program budget was $5 million, spread over three years, and consisted of multiple projects. They included the implementation of Microsoft CRM Dynamics across divisions and a financial reporting solution for the Sales team.
- CHEF UpgradeReevaluated contracts with Chef.io and reduced support expenses by $200,000. Upgraded Chef from version 12 to 13.
Led six DevOps engineers to manage server configuration software (CHEF). Root cause analysis was done for many ongoing bugs which were resolved thereby improving deployments efficiency by 20%.
- SaaS for Dispensers and IncontinenceProject manager for enhancing SAP FI and SD for allowing Essity to sell smart products using a SaaS model to customers.
SAP solution was enhanced to allow collection of sales tax, billing for subscription service and manage Essity owned modems/dispensers. Smart products ensured customers always had products in hand.
- Ortec ImplementationImplemented a solution to optimize trailer loading and thereby reducing transportation costs by $5 million per year.
Project required working with customer service, IT, and packaging teams to optimize the product size on pallets. The product catalog was updated.
- Nursing Home Purchase History ReportingAutomated reporting for over 5,000 customers thereby reducing two headcounts. Provided on-demand reporting.
Implemented an SAP Business Objects solution to provide on-demand reporting to customers that automated the work of two headcounts. The solution involved Contract Management, reporting to government and product rebate processing.
- API Platform EnhancementManaged a program with multiple teams to complete an API platform extension that hosted over 100,000 datasets.
As the program manager for the API platform, I worked with four scrum teams to deliver the initiative. Also, improved the search and implemented the access control to prevent unauthorized access to sensitive data.
- eCommerce for Sporting GoodsImproved purchase conversion by 100%. Implemented a payment solution for buy now, pay later. Reduced fulfillment time by 50%.
Managed a team of both internal and external developers to improve the existing eCommerce solution built on Salesforce Commerce Cloud.
Key areas of focus include online user journey and conversion of visitors to purchase products from the website. - Dog Breed AppTrained a machine learning model with over 8000 images to identify dog breeds. The accuracy was over 80%.
Developed a machine learning solution in PyTorch/Python to identify dog breeds from images provided as input. Used a convolutional neural network/transfer learning to train and develop the model. GPU was used to speed up training.
Education
- Master of Business Administration (MBA) in Business Administration2005 - 2008Temple University — Fox School of Business and Management - Philadelphia, PA
- Bachelor's Degree in Mechanical Engineering1990 - 1994IIT Madras - Chennai, India
Certifications
- Machine Learning EngineerFEBRUARY 2021 - PRESENTUdacity
- AWS Solution Architect - AssociateDECEMBER 2019 - DECEMBER 2022Amazon
- SAFe 4.6 - Scrum MasterMAY 2019 - PRESENTSAFe
- CSPOSEPTEMBER 2018 - PRESENTScrum Alliance
- Certified Scrum MasterAPRIL 2014 - PRESENTScrum Alliance
- Passed all three levels of CFA examsAUGUST 2013 - PRESENTCFA Institute
- ITIL FoundationMARCH 2012 - PRESENTITSM
- PMPDECEMBER 2009 - PRESENTProject Management Institute (PMI)
