Laura Turner

Designer in Santa Fe, NM, United States

Member since January 22, 2019

Laura has designed solution-oriented wireframes for the World Health Organization’s Breathe Life campaign and has a master's degree in educational psychology, which aids her in anticipating user needs. Laura is a research-driven UX and product designer. She specializes in creating effective, immersive, user-oriented designs from ideation to shipped features. Laura enjoys creative problem-solving and making systems more streamlined.

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Portfolio

Digital Design

Homepage Redesign
- User Research
- Low-fidelity Prototypes
- High-fidelity Prototypes
- Usability Testing
- Surveys
- Wireframing
- Product Design
- Education
- Mentorship
Facemoji Keyboard App
- Rapid Prototyping
- InVision
- Sketch
- Interaction Design (IxD)
- Keyboards
- Android
Dashboard Audit
- UX Design
- Product Design
- Sketch
- User Flows
- User Research
- UX Strategy
- Wireframing
- Design Systems
- Healthcare
- Health & Wellness
- Health Insurance
- Heroku
- Intercom
World Health Organization Wireframes
- UX Design
- UX Strategy
- Wireframing
- Web UI
- Health & Wellness
- Public Health
- Rapid Prototyping
- Marketing
- Engagement Strategy
- Customer Engagement
- Social Engagement
Lifeify Prototype for MetLife
- InVision
- Sketch
- Mobile
- Prototyping
- Mobile Prototypes
- UX Design
- Product Design
- Healthcare
- Insurance
- Health Insurance
Sqope Prototype
- Healthcare
- Rapid Prototyping
- InVision
- UX Design
- Product Design
User Testing and Color Palette Accessibility Testing
- User Research
- A/B Testing
- UsabilityHub
- Usability Testing
- UX Design
- Healthcare
- Insurance
- Branding
- Style Guides
- Accessibility
- Accessible Design
- WCAG 2
- User Testing
- User Validation Testing

Employment

UX Designer
2020 - PRESENT
Crispin Porter Bogusky
- Implemented a research plan for competitive audit, quantitative surveys, and customer interviews to generate user stories and insights for a post ordering redesign experience for an enterprise national brand website and native app.
- Generated A/B testing ideas and created wireframes for an enterprise national brand (name of the client available on request).
- Contributed to the new loyalty program redesign ideas for a national brand (name of the client available on request).
Technologies: Wrike, Lucidchart, Adobe CC, Adobe Experience Design (XD)
Freelance Lead UX Designer (Part-time)
2020 - PRESENT
Episense
- Led the original ideation, wrote product requirements, and created UX design recommendations and wireframes for the resident mobile app of Episens, a smart home device tech startup.
- Worked on the app that helps residents have connected smart devices (Google Nest, Phillips Hue lights, and more) in apartment complexes. Owners, developers, and property managers can leverage technology, optimize their operations, and boost NOI.
- Led user research and wireframe improvements for the property manager portal and worked in collaboration with developers to build a design system including Tailwind CSS elements.
Technologies: UsabilityHub, Figma
UX and Product Designer
2019 - 2020
PeopleGrove
- Led usability studies for higher education tech company product. Conducted qualitative user research and testing, including running user research conversations with partners and users, live moderated tests, analyzing user data and proposing solutions for product teams, and determining survey methodology and implementing surveys.
- Created UI for the platform including a new homepage and profile pages.
- Developed wireframes, clickable prototypes, and task flows based on user needs for usability research.
- Collaborated with product management and engineering to define and implement innovative solutions for the product direction, visuals, and experience.
- Communicated design ideas and prototypes to developers.
- Created personas through user research and data. Deeply understood product specifications and user psychology.
Technologies: TryMyUI, React, UsabilityHub, Zeplin, InVision, Sketch
Freelance Graphic Designer
2018 - 2019
Susan Gold Consulting
- Designed logos for client.
- Designed email signature.
- Aided with identifying brand identity.
Technologies: Adobe CC, InVision, Sketch
Freelance UX Designer
2017 - 2018
World Health Organization
- Designed wireframes for BreatheLife campaign.
- Creatively thought about more calls to action above the fold.
Technologies: Sketch
UX and Product Designer
2017 - 2018
Life.io
- Led user research identifying inconsistencies in web-app features, buried pages, and fragmented patterns.
- Formulated design solutions making a more connected experience, consistent dashboard, and navigation pattern.
- Created high fidelity prototypes for mobile product with Flinto and InVision programs.
- Increased return user visits through scrutinizing holistic user journey and modifying user flow.
- Accelerated A/B testing of prototypes and app/website architecture with UsabilityHub and MeasuringU.
- Enhanced external marketing materials distributed at insurance tech conferences in order to improve and solidify sales.
- Redesigned UI style guides and Life.io brand refresh to meet WCAG and ADA compliant accessibility standards.
Technologies: MeasuringU, Insurance, UsabilityHub, InVision, Flinto

Education

Master's Degree in Educational Psychology
2013 - 2015
University of Colorado Denver - Denver, CO, USA
Bachelor's Degree in Art History
2007 - 2011
Colorado College - Colorado Springs, CO, USA

Certifications

UX Design Bootcamp
MAY 2017 - PRESENT
General Assembly

Experience

Qualitative Research3 years
InVision3 years
Usability Testing3 years
UsabilityHub3 years
Prototyping3 years
User Research3 years
Wireframing3 years
Sketch3 years

Tools

Sketch
InVision
UsabilityHub

Location

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Designer in Santa Fe, NM, United States

Portfolio

Employment

UX Designer

Freelance Lead UX Designer (Part-time)

UX and Product Designer