Project Manager | Scrum Master
2019 - PRESENTAdam HCM- Coached the development team on Agile practices that were not fully embraced, including sprint planning and poker planning.
- Implemented the quality improvement initiative, tracking requests that fail UAT to get insights into avoiding rejected tickets. This initiative identified opportunities for improvement, efficiency, and decreased time spent.
- Managed a remote and cross-cultural team of developers, helping them stick to the plan as much as possible and deliver on time.
- Established a communication and transparency framework that allowed visibility and progress tracking for all stakeholders, resulting in a decrease in missed deadlines with the final clients.
eLearning Project Manager
2018 - PRESENTTalance- Led to the successful completion, on time and budget, of a high volume of courses launched, coordinating with remote teams of designers, SMEs, editors, translators, and clients.
- Designed and implemented the continuous improvement program to review and update the curricula of existing programs, resulting in an easy and effective process for all PMs to work aligned for all the learning initiatives.
- Designed and implemented the bilingual-conversion process for the most demanded courses in order to diversify the portfolio and reach out to different communities across multiple states.
Director | Founder
2015 - PRESENTCreatif- Collaborated with niche agencies and other vendors on marketing campaigns that resulted in 1.5 million in confirmed sales.
- Coordinated with marketing teams on seasonal campaigns to increase new sign-ups.
- Worked with startups during their initial stage on marketing initiatives, including event launches, collateral designs and production, and brand development.
ERP Project Manager
2006 - 2015YPFB Chaco- Managed the end-to-end software development lifecycle for over 20 projects in different company areas, including planning, logistics, transportation, finance, legal, human resources, and corporate.
- Planned the SAP implementation initiative to replace the legacy SaaS ERP, including initial assessment, blueprint elaboration, user workshops, budget management, vendor evaluation, and bidding-admin processes.
- Designed and implemented the user training initiative to minimize the number of support calls and reduce the time required for the monthly closing process.
Pamela Sagarnaga
Project Manager in Santa Cruz de la Sierra, Santa Cruz Department, Bolivia
Member since November 9, 2020
Pamela is an experienced project manager with a strong background in e-learning, graphic design, and Agile software development. She can learn and adapt to new industries, having also worked for oil and gas, healthcare, and IT services. She is an excellent communicator and team facilitator who can provide structure and clarity when working with cross-cultural and remote teams.
Pamela is now available for hire
Project Highlights
- Managed the end-to-end software development lifecycle of the website and launched a successful MVP that validated the initiative and allowed us to plan and work on the complete project with a timeline of one year.
Expertise
- Agile Project Management
- Confluence
- Digital Project Management
- E-learning
- IT Project Management
- Remote Work
- Scrum
- Technical Project Management
Education
- Universidad de León - Politécnico de Cataluña
Select Certifications
- Scrum.org
Employment
Project History
- eLearning Site for Preschool Kids in BoliviaManaged the end-to-end software development lifecycle of the website and launched a successful MVP that validated the initiative and allowed us to plan and work on the complete project with a timeline of one year.
PikyMitai was intended to be a website that would allow children to learn while playing, with content specific to Bolivia's learning curricula provided by the government. It was focused on math, language, and science.
It would allow parents to have access to and understand the progress of their children's learning journey, along with complementary activities to reinforce content provided by the website.
I worked with the founder as an IT project manager, managing the project plan and coordinating with an outsourced team of developers and designers and the SME. - Audit-ready InitiativeDesigned and developed the tools, process, and KPIs to make sure all the client and patient files were updated correctly on the HMS at any time.
Managed to get all the audit-ready transactions for five sites, involving site directors, end-users, clinicians, operations managers, and assistants. This project had multiple stages:
• Understand and design the critical processes where documentation was lost or not ready
• Setting up the KPIs
• Setting up the tools and control points
• Pilot and adjustments for the final project definition
• Monthly and yearly follow up - ERP ImplementationPlanned the SAP implementation initiative to replace the legacy SaaS ERP, including initial assessment, blueprint elaboration, user workshops, budget management, vendor evaluation, and bidding-admin processes.
Managed multidisciplinary teams, including internal areas of the company and vendors. Delivered information and presentations for higher management and the board of directors. This project required extreme attention to detail in multiple areas and special attention to scope and budget due to government regulations.
Education
- Master's Degree in IT Strategic Management2008 - 2010Universidad de León - Politécnico de Cataluña - Spain
- Bachelor's Degree in Systems Engineering2001 - 2005Universidad Católica Boliviana - Bolivia
Certifications
- Professional Scrum Master Level I (PSM I)NOVEMBER 2020 - PRESENTScrum.org
