Max Marass

Designer in London, United Kingdom

Member since June 27, 2019

Max has more than five years of experience designing digital products for companies of all sizes. As an expert of the whole design process, he’s created web and native applications from scratch for diverse users (including children and elderly people) in a variety of industries. In his work, Max carefully balances business and user needs, turning complex processes into simple and enjoyable experiences.

User Research User Interface (UI)User Experience (UX)Wireframing Responsive UI Dashboard Design Platform Design Branding Adobe Illustrator Adobe Photoshop Adobe InDesign Sketch Adobe Premiere Pro Adobe After Effects Data Visualization Show more

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Portfolio

Digital Design

Recruitment Management Portal
- Platform Design
- Portals
- Web Applications
- Dashboard Design
- UI Design
- UX Design
- Information Architecture (IA)
- Recruitment
- Tutoring
- Style Guides
Educational Portal for Children
- Children's Illustration
- Gamification
- Early Childhood Education
- Web Portals
- Tablet UX
- Tablet UI
- Responsive Design
- UX Design
- UI Design
- Information Architecture (IA)
- User Research
- Educational Portals
- User Testing
- Education
- User Retention
- User Onboarding
- Style Guides
Rehabilitation App for Stroke Survivors
- Healthcare
- Rehabilitation
- Apps
- Tablet Design
- UX Design
- UI Design
- Information Architecture (IA)
- User Research
- Personas
- User Flows
- Interviews
- User Testing
- User Onboarding
- Gamification
- Games
- User Retention
- Data Visualization
Virtual Whiteboard for Remote Teaching
- UX Design
- UI Design
- Education
- Online Tutoring
- Learning
- Early Childhood Education
- Teaching
- Web Applications
- Platform Design
- Dashboard Design
Energy App Onboarding and Enhancement
- Energy Utilities
- UX Design
- User Research
- Personas
- Customer Journeys
- User Testing
- Survey Design
- Interviews
- Wireframing
- User Onboarding
- User Retention
- Data Visualization
Website Builder CMS
- Website CMS
- Website Builders
- Dashboard Design
- Responsive Design
- Responsive Layout
- UX Design
- UI Design
- Information Architecture (IA)
- Branding
- Web Development
- HTTP Live Streaming (HLS)
- Survey Design
- Recruitment
- Events
- Streaming
- Web Layout
- Onboarding
- Design Systems
Parents' Portal to Manage Their Children's Tuition
- UX Design
- UI Design
- Dashboard Design
- Checkout
- Web Portals
- User Onboarding
- Education
- eCommerce
- Data Visualization
- Parenting
- Online Payments
- Onboarding
- Vector Illustration
- Style Guides
Tutor Portal
- Web Portals
- UX Design
- UI Design
- Dashboard Design
- User Feedback
- Data Visualization
- Online Tutoring
- Teaching
- Education
- Calendar Design
- Style Guides

Employment

UX/UI Designer
2018 - 2019
Matr
- Created several separate products, from scratch, to enable the company, Matr which offers an online tuition service for children to launch the service within just 4-5 months.
- Iterated and improved the products in the following months.
- Designed a recruitment platform for tutors.
- Created a platform design for children to access tutorials and perform complementary activities.
- Crafted the design for an online classroom, shared by children and tutors.
- Designed a sign-up and tutorial management platform for parents.
- Designed an internal platform for customer support, quality monitoring, lesson creation, and management.
- Revamped the company website design.
Technologies: Adobe Illustrator, Adobe Photoshop, Google Analytics, Lookback, InVision, Sketch
UX/UI Designer
2018 - 2018
Mendeley
- Worked as part of the public sharing platform team, innovating the way researchers around the world discover and access academic papers.
- Ran interviews and user tests on a weekly basis.
- Created innovative concepts of academic paper pages to facilitate the discovery and exploration of related content.
- Identified through research use cases and created a map to inform design ideas and validation.
- Created prototypes for user tests, including animations.
Technologies: Lookback, InVision, Sketch
UX Designer
2017 - 2018
Third Space Learning
- Supported, as the UX designer, the product team in enhancing a groundbreaking educational platform used by school teachers to support pupils with math issues.
- Redesigned an onboarding flow for teachers subscribing to the service.
- Revamped the setup flow for teachers to ensure everything is ready when the service starts and avoid waste of time and money.
- Designed new reports for each of the available programs which were informed by user interviews and tests.
- Crafted a new onboarding experience for pupils which include a math assessment. This was done by introducing gamification elements and a child-friendly interface the percentage of pupils completing the assessment increased dramatically.
- Designed a portal where a teacher can easily search and find useful resources for their lessons and for personal development.
Technologies: Adobe Photoshop, Adobe Illustrator, InVision, Sketch
UX Designer
2017 - 2018
Neurofenix
- Designed a native app for stroke survivors with both physical and cognitive impairment. The app's main purpose is to guide users through setup of a hardware component, grant access to a library of video games for rehabilitation and motivate the user to come back through a reward-and-feedback system.
- Created personas of different types of stroke survivors and how their disability affects their interaction with digital products.
- Designed user flows for all scenarios.
- Crafted onboarding processes that were tailored to the target group.
- Devised behavioral-forming strategies to ensure consistent use and therefore the success of the rehabilitation process.
- Proposed a common layout for video games to reduce cognitive load on users.
- Wrote, shot, and edited a promotional video.
- Designed the company website.
Technologies: Adobe Photoshop, Adobe Illustrator, InVision, Sketch
UX Designer
2016 - 2017
OVO Energy
- Mapped the customer journey to identify pain points and opportunities to reduce calls and increase retention.
- Achieved an average of 20% reduction in PTC (Propensity to call) in several parts of the customer journey.
- Optimized the onboarding process for new customers on the platform (desktop and mobile) and through comms.
- Improved the company web app with new features such as multiple payment methods and better guidance to help prevent customers to have a negative balance.
- Created personas through workshops, surveys, and interviews.
Technologies: Mixpanel, Usability, Usertesting.com, InVision, Sketch
UX Manager
2013 - 2016
Careers International
- Headed the company’s services in terms of UX, branding, and innovation, e.g., transitioning to a mobile-centric approach.
- Managed another designer, consulted with digital experts, and coordinated related outsourced services, e.g., development.
- Designed a website builder (CMS).
- Redesigned the registration process and user portal used by 150,000+ candidates.
- Designed a website template for highly customizable websites to host streaming events.
- Designed a mobile-friendly streaming platform for online events.
- Redefined the company brand.
- Created manuals, promotional videos, and the company website.
Technologies: Adobe Premiere Pro, Adobe After Effects, Adobe Dreamweaver, Adobe Photoshop, Adobe Illustrator
Technology and Communication Manager
2012 - 2013
Basa & Raes
- Worked for this startup that aimed at supporting the setup of innovative businesses in East Africa.
- Analyzed sustainable technologies and assessed their implementation in Africa.
- Drafted business plans.
- Conducted market research.
- Managed the company communication and social media presence.
Technologies: Buffer, Microsoft PowerPoint, Adobe Illustrator
Owner
2011 - 2013
Max Marass Design
- Assisted, as a freelancer, various clients with various projects.
- Created website designs.
- Generated blog designs.
- Crafted designs for products.
- Worked on communication strategy.
- Generated business ideas.
- Defined and established branding guidelines.
Technologies: Adobe After Effects, Adobe Premiere Pro, Adobe Dreamweaver, Adobe Photoshop, Adobe Illustrator
R&D Assistant
2010 - 2011
Power Plate International
- Designed from scratch a device for the rehabilitation of disabled users to enable my client to enter the healthcare market; it was carried out individually.
- Performed research on the product and market to identify the target group.
- Determined requirements and created a design brief.
- Conceptualized various ideas to achieve the goal.
- Built and tested a real-size working prototype.
- Crafted a product where the client filed a patent application for the final idea.
Technologies: SOLIDWORKS, Adobe Photoshop, Adobe Illustrator

Education

Master's Degree in Industrial Design Engineering
2008 - 2011
Delft University of Technology - Delft, the Netherlands
Bachelor's Degree in Architecture
2002 - 2007
University of Trieste - Trieste, Italy

Experience

Design Workshops8 years
User Testing6 years
User Research6 years
Apps5 years
Quality Assurance (QA)5 years
Design Systems5 years
User Journeys5 years
Gamification2 years

Location

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Designer in London, United Kingdom

Portfolio

Employment

UX/UI Designer

UX/UI Designer

UX Designer

UX Designer

UX Designer

UX Manager

Technology and Communication Manager

Owner

R&D Assistant

Education

Experience

Location