Ming Luan

Designer in Seattle, WA, United States

Member since October 4, 2019

Ming has over six years of experience in research and design. She enjoys working on consumer products and has had projects featured by Apple. She takes pride in combining user problems with business goals to create simple solutions. Ming specializes in product strategy, user experience design, and user interface design.

UX Design Product Design UI Design Web Design Usability Testing Sketch UX Research Wireframing iOS Android Web App UX App UI Mobile App Design Responsive UI Show more

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Portfolio

Digital Design

HealthEngine | Healthcare Booking App
- UX Research
- App UX
- App UI
- Healthcare
- Health IT
- Mobile Apps
- Mobile App Testing
- Mobile App Design
- iOS
- Android
- Redesign
- Patient Services
- Health
- Product Design
- UX Design
- UI Design
- Usability Testing
HealthEngine | Online Prescriptions
- UX Design
- UI Design
- Responsive UI
- Healthcare
- Health IT
- Web UX
- Web UI
- Patient Services
- Health
- Product Design
- UX Research
- Mobile Web Design
Airtasker | Marketplace Communication
- UX Research
- UX Design
- UI Design
- Google Design Sprints
- App UX
- App UI
- Marketplace Platforms
- Mobile App Testing
- iOS
- Android
- Product Design
- Usability Testing
- Web UX
- Web UI
- Gig Economy
- Comments
- Communication
Airtasker | Marketplace Payment Records
- UX Research
- UX Design
- UI Design
- Marketplace Platforms
- App UX
- App UI
- Mobile Apps
- Mobile App Testing
- Usability Testing
- iOS
- Android
- Online Payments
- Transactions
- Gig Economy
Mevo Group | Baby Care App
- UX Design
- UI Design
- App Design
- Visual Design
- Maternity & Baby
- iOS
- Wireframing
- Pencil Sketches
- User Flows
- UX Wireflows
Concept Project for Qantas Cash
- UX Research
- User Interviews
- Surveys
- UX Design
- UI Design
- Android
- Smartwatch Design
- Finance
- Aircraft & Airlines
- Money Transfers
- Mobile Money
- Visual Design

Employment

Senior Product Designer
2017 - 2019
HealthEngine
- Carried out UX research and redesigned the end-to-end experience on iOS and Android for Australia's most popular online healthcare booking app.
- Led the creation of a design system to improve consistency across all customer touchpoints.
- Facilitated workshops with interdisciplinary teams to understand business challenges and create solutions.
- Worked with product managers and engineers to define and plan projects to achieve our highest impact.
- Led the research and design of new products for patients and practices.
Technologies: Figma, Jira, Zeplin, InVision, Sketch
Senior Product Designer
2016 - 2017
Airtasker
- Took complete ownership of the entire design process, from user research to user journeys, sketches, wireframes, prototypes, usability testing, and high-fidelity mockups.
- Designed several new features, such as threaded comments, cancellation flows, and payment history.
- Mentored four new product designers, resulting in core product improvements and new products.
- Facilitated design sprints with interdisciplinary teams.
- Collaborated with product managers to prioritize features and set product strategy.
Technologies: Adobe Illustrator, Adobe Photoshop, Lookback, Principle, Marvel, InVision, Sketch
UX Designer
2015 - 2016
Fluency
- Worked closely with clients to bring to life designs for a new baby care app on iOS. This included UX design, UI design, and visual identity.
- Created the information architecture and wireframes for an investment banking website that was owned by a leading bank in Australia.
- Carried out qualitative user research for various clients to understand user behavior, needs, and motivations.
- Conducted usability tests with conveyancing and immigration lawyers for a leading legal software company.
Technologies: InVision, Adobe InDesign, Adobe Illustrator, Adobe Photoshop
Research Analyst | UX Designer
2014 - 2014
Camino Research & Strategy
- Designed and prototyped an internal mobile ethnography product, which allows companies to track the behavior of a panel of consumers over a set period.
- Performed research and analysis of short and long term studies on user behavior and preferences in the luxury car market.
- Conducted preliminary evaluations for various clients to identify potential research areas.
Technologies: Google Sheets, Google Docs, InVision, Adobe Photoshop
Research Analyst
2013 - 2013
Ipsos
- Wrote interview guides and focus group discussion guides for various FMCG research projects.
- Coordinated international research projects for Unilever to investigate consumer needs and perceptions of hair care products across China, America, and Japan.
- Planned and carried out diary studies with participants to test new hair care products.
- Analyzed, composed, and presented findings to clients.
Technologies: Microsoft Excel, Microsoft PowerPoint, Microsoft Word

Education

Master's Degree in Interaction Design and Electronic Arts
2014 - 2015
University of Sydney - Sydney, Australia
Bachelor of Science Degree in Science
2009 - 2012
University of Auckland - Auckland, New Zeland

Experience

Research6 years
UX Design6 years
UI Design5 years
Product Design5 years
Usability Testing4 years

Tools

Sketch
Zeplin
InVision Studio

Location

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Designer in Seattle, WA, United States

Portfolio

Employment

Senior Product Designer

Senior Product Designer

UX Designer

Research Analyst | UX Designer

Research Analyst

Education

Experience

Tools

Location