Mini Kim

Designer in New York City, NY, United States

Member since March 13, 2019

Mini has worked with a diverse array of clients for over a decade in New York City. She enjoys learning about different industries and their unique challenges having worked with healthcare, finance, and technology companies amongst others. Mini believes strongly that UX is about collaboration between the business, users, and technology. In every project, she uses various UX methods and deliverables to get the best results.

UX Sketching User Journey Maps Personas Information Architecture (IA)User Research Web Usability User Interviews UX Research Sitemaps Usability Testing User Flows Wireframing UX Design UX Strategy OmniGraffle Show more

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Portfolio

Digital Design

Campaign Process for Media Agency
- User Journey Maps
- Process Design
- User Research
- Qualitative Research
- Interviews
- Personas
- Data Visualization
- Information Design
iPad Dashboard for Executives
- Dashboard Design
- Dashboards
- Finance Reports
- Financial UX
- Data Visualization
- UI Design
- UX Design
- Wireframing
- Annotated Wireframes
- Graphs
Corporate Integration Process
- Journey Mapping
- Process Mapping
- Information Design
- Stakeholder Engagement
- Mergers & Acquisitions (M&A)
- Integration
- Guidelines
Usability Testing Media Booking Tool
- Usability Testing
- Qualitative Research
- UX Research
- User Interviews
- Heuristic Evaluation
- Quantitative Research
- User Research
- User-centered Design (UCD)
- UX Design
- Wireframing
BCBS SC Information Delivery Recommendations
- Information Design
- Journey Mapping
- User Journey Maps
- Form Design
- Insurance
- Health Insurance
- Process Design
- Process Mapping
- Information Architecture (IA)
UNICEF Innovation Map
- Nonprofits
- Non-governmental Organizations (NGOs)
- Maps
- Data Visualization
- Survey Design
- Google Forms
- CartoDB
Investment Management Platform
- Wireframing
- Usability Testing
- User Testing
- User Interviews
- Qualitative Research
- UX Research
- UX Design
Polly Portfolio Dashboard
- Wireframing
- Data Visualization
- Dashboards
- Dashboard Design
- Graphs
- Finance Reports
- Financial UX
- Financial Design
- UI Design
- UX Design

Employment

Senior Product Designer
2019 - PRESENT
Clover Network, Inc.
- Worked on the internal process and design of the eCommerce section of Clover.com.
Technologies: MURAL, Adobe Photoshop, Adobe Illustrator, Sympli, InVision, Sketch
Lead UX Design Instructor
2018 - PRESENT
General Assembly
- Designed a lesson plan with the General Assembly syllabus as a guide.
- Taught a ten-week-long, part-time UX design course.
- Created and led three hours workshop on user journey mapping.
Technologies: Google Slides, Apple Keynote, Sketch, InVision
UX Strategist | UX Researcher | UX Designer | Service Designer
2008 - PRESENT
Freelance
- Conducted research and designed the user flow for Memorial Sloan Kettering Cancer Center.
- Worked on the visualization of investment data for Polly Portfolio, a financial startup.
- Created wireframes for GE, DGIT, Stop & Frisk app, and various startup companies.
Technologies: Microsoft Excel, Microsoft PowerPoint, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, InVision, Sketch
Lead UX Researcher and Designer
2016 - 2019
Publicis Media (Publicis Groupe)
- Led the team involved in gathering user requirements, user testing, and wireframing for the in-house media planning tool.
- Worked on UX research to understand media campaign flow and created process map and user personas.
- Developed a research plan and usability testing template.
- Conducted a competitive analysis of different tools on multiple projects.
- Suggested UX research methods for a project based on the product team's needs.
Technologies: Abstracts, Zeplin, OmniGraffle, Adobe Illustrator, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Sketch, InVision
Senior UX Researcher | Designer
2015 - 2016
Shutterstock
- Planned and conducted user research and created a report that demonstrated the users’ needs and challenges through the map of existing user flow.
- Managed junior UX designers and UX researchers and guided them to plan and run user testing.
- Conducted workshop with the users and facilitated the session.
Technologies: Google Slides, Adobe Photoshop, MURAL, OmniGraffle, Microsoft PowerPoint, Adobe Illustrator, Sketch, InVision
Director of Design and Interaction
2013 - 2014
UNICEF Office of Innovation
- Built a design-and-interaction team by hiring designers, developers, and data scientists.
- Determined priorities, defined the deliverables, and set timelines for different projects.
- Oversaw designers and developers throughout the projects.
Technologies: Microsoft PowerPoint, Adobe InDesign, Adobe Illustrator, Microsoft Excel, Adobe Photoshop
UX/UI Designer
2012 - 2012
VivaKi (Publicis Groupe)
- Participated in wireframing exercises and meetings for the internal iPad dashboard of media buying for CEO and CFO of Publicis Groupe.
- Designed user interface and data visualization for the internal iPad dashboard.
- Mapped out the integration process of the company and created an instruction manual.
Technologies: Adobe Illustrator, Adobe Photoshop, OmniGraffle
Information Designer
2011 - 2012
Addison Design Company
- Researched and redesigned “Explanation of Benefit” for BlueCross BlueShield South Carolina.
- Created wireframes for the online 2011 GE annual report.
Technologies: Microsoft Excel, Microsoft PowerPoint, Adobe InDesign, Adobe Photoshop, Adobe Illustrator
Freelance Web Designer
2011 - 2011
West Elm
- Designed a graphic solution for the launch of an international shipping program on the site.
Technologies: Adobe Illustrator, Adobe Photoshop
Senior Designer
2009 - 2011
Kenneth Cole Production
- Worked on Kenneth Cole Unlisted brand’s Spring 2011 campaigned by deciding on a concept, directing a photo shoot, and designing a layout.
Technologies: Adobe InDesign, Adobe Illustrator, Adobe Photoshop
Freelance Designer
2009 - 2009
Interbrand
- Explored the visual system for a new AT&T campaign which involved determining where the price point will be, what graphic elements will be used, and where the copy is.
Technologies: Microsoft PowerPoint, Adobe Illustrator, Adobe Photoshop, Adobe InDesign

Education

Master of Fine Arts Degree in Interaction Design
2012 - 2015
School of Visual Arts - New York City, NY, USA
Bachelor of Fine Arts Degree in Visual Communication
2004 - 2008
Washington University - St. Louis, MO, USA

Experience

Qualitative Research12 years
User Journey Maps10 years
Service Blueprints8 years
Service Design8 years
User Interviews8 years
User Research8 years
Design Thinking8 years
Usability Testing7 years

Location

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Designer in New York City, NY, United States

Portfolio

Employment

Senior Product Designer

Lead UX Design Instructor

UX Strategist | UX Researcher | UX Designer | Service Designer

Lead UX Researcher and Designer

Senior UX Researcher | Designer

Director of Design and Interaction

UX/UI Designer

Information Designer

Freelance Web Designer

Senior Designer

Freelance Designer

Education

Experience

Location