Project Manager in Belgrade, Serbia

Led a team of teams with over 50 cross-functional personnel.
The aim of the project was to establish, improve and redesign end-to-end value stream starting from the strategic planning process, demand management, portfolio management process, PMO processes, discovery and delivery processes, and support and maintenance processes, governed with governance processes. The main objective was to achieve a high level of flexibility related to benefits delivery, from the demand recognition until the initiative execution, involving an Agile approach in all stages with the ultimate goal to gain high corporate agility in serving their customers. Tailored SAFe implementation

The goal of the project was to establish, improve, and redesign the go-to-market value stream. The main objective was to achieve a high level of flexibility related to benefits delivery, from the demand recognition until the initiative execution, involving Agile approach in all stages with the ultimate goal to gain high bank Agility in serving their customers.

Rescued large-scale international eCommerce implementation projects for three globally positioned enterprises (UK & Sweden based). There were many challenges, from heavy integration scope (ERPs, payment providers, etc.), extensive risk management, and synchronizing many third-party dependencies to wrongly managed projects. Crisis project management was put in place on all three projects. Managed virtual multinational Scrum teams and coached them, their scrum masters, and their product owners, together with customer engagement managers.

Implemented an ERP with its first phase of business process modeling and redesigning with a defined “to-be” state. The purpose, besides implementing ERP core functionalities, is to integrate the ERP with proprietary software modules and to support the company's reorganization by implementing newly designed or redesigned business processes.

The official name of the Project was "EuropeAid-131329-C-SER-RS Strengthening the institutional capacity of the Serbian Tax Administration by Technical Assistance to design an efficient support system for the tax collection function and efficient financial and material accounting management." The overall objective of the project was to support the modernization of the Serbian Tax Administration (STA) by designing an efficient IT system aligned with the EU requirements. The purpose is to design an efficient and modern IT support system that meets EU standards and strengthens the institutional capacities of the STA in the areas of collection, financial and material accounting, collection of information and reporting of tax evasion cases, and minimizing indirect costs by serving taxpayers through an internet portal that provides information and assistance to taxpayers in complying with their tax obligations. The project was divided into four components: Tax Collection, Financial and Material Accounting, Tax Evasion, and Internet Portal.

Univerexport is one of the biggest retail chains in Serbia with more than 2,200 employees and an extensive food production/ERP system IPIS+ (modules FI, CO, MM, SD, HR, PP). After two years of implementation, the project came to a huge crisis and dead end, almost ending in litigation. I was hired to fix all of the problems, to pull the project from its dead end and take it to the main course, to finish implementation and to deliver the solution to production. My tasks were to conduct project health assessment, reorganize the project, review project documentation, redefine the project scope, and to manage the project up to final acceptance. Success was achieved within six months from the start of my engagement.

Project awarded by the European Agency for Reconstruction. Implemented SAP ERP as a core system, including main SAP ERP modules FI, CO, MM, SD, HR + Fleet Management, and Workflow Management. Specific media solution features were added from Provys Broadcasting Management System (Czech Information System for TV houses): Broadcasting Time Management, Scheduling, Air Time Sales, Production Project Management, Production Budgeting, Self Promotion Management, Post Production Management, and Resource Dispatching. For the hospitality part of RTS (24 RTS restaurants and RTS hotel), Bellevue Food & Beverage information system was added. This implementation possessed many integration challenges, including SAP and Provys as well as SAP and Bellevue, which we designed effectively.

Implemented SAP ERP as the core information system (main SAP ERP modules FI, CO, MM, SD) with a Bellevue Hospitality Solution covering end-to-end operations of five distant hotels in Serbia and Montenegro, including Property Management System, Reservations, and Food & Beverage modules, and SAP/Bellevue integrations.