Senior Technical Program Manager
2019 - PRESENTServiceChannel Inc- Planned go-to-market plans for quarterly releases.
- Collaborated with cross-functional teams and delivered the quarterly releases.
- Planned and delivered multiple projects managing through software development.
- Created development schedules and managed the engineering, UI/UX, QA, and DevOps teams to deliver the same.
- Managed risks proactively and ensured there was no impact on the delivery schedules.
Delivery Manager
2007 - 2018Microsoft Corporation- Delivered programs and projects (over $15 million USD) across SDLC using agile, iterative, and waterfall methodologies.
- Led cross-functional teams spread across engineering, quality assurance, security and privacy, and infrastructure to ensure alignment towards project goals and successful delivery.
- Led programs in financial services, audits and assessment, sales compensation, and healthcare.
- Managed programs involving 300 consultants, multiple locations, and PM/dev/test disciplines.
- Improved SLAs by 30% through sustenance engineering; implemented operational improvements like left shift quality, leaner test processes, RCAs, and more.
Project Manager
2005 - 2006LGS Ltd- Created development schedules and supervised the development teams.
- Managed communication with customer and business stakeholders.
- Managed a team of 25 engineers across development, QA, and UX disciplines.
- Contributed to process improvement initiatives and improved delivery quality.
- Contributed to design review sessions.
Project Manager
2004 - 2005NCR Corporation- Created development schedules and supervised the development teams.
- Managed communication with customer and business stakeholders.
- Managed a team of 25 engineers across development, QA, and UX disciplines.
- Contributed to process improvement initiatives and improved delivery quality.
- Contributed to design review sessions.
Project Leader
1998 - 2004Intergraph Corporation- Managed a team of 10 developers by executing the project plans and delivering as per plan.
- Designed key modules of the products like image training and placing of taps.
- Participated in the review of designs and code of peer developers.
- Developed the key modules of the products using C and C++.
- Created unit tests, integrated tests, and ensured the applications are developed with the highest quality.