Technical Project Manager
2019 - 2020Byers Engineering Company (via Toptal)- Helped choose suitably experienced designers to work on redesigning mobile and web applications of an engineering field measurement product.
- Organized and facilitated project meetings to discover full scope, finalize expected deliverables, and pivot when needed.
- Prepared project plan and made sure it is fulfilled successfully.
- Ensured development and design teams have necessary space for ideas flow and collaboration.
Senior Technology Business Partner
2019 - 2020Gibbs Hybrid- Responsible for the development and implementation of solution roadmaps and ensure successful introductions across the organization and with customers.
- Collaborated with management to develop annual budgets for respective business areas.
- Implemented a compliance tool within the organization.
- Reported to CEO of the organization.
- Ran ongoing integration projects for ERP, CRM, and ATS solutions.
Technology Business Partner
2018 - 2019Gibbs Hybrid- Oversaw the development and implementation of solution roadmaps and to ensure the successful introductions across the organization and with customers.
- Collaborated with management to develop annual budgets for respective business areas.
- Developed solution concepts and business cases for new investments.
- Performed business analyses and prepared recommendations and business plans as needed.
- Acted as the key liaison across all functional areas, including business units, the information technology department, and outside vendors.
Project Manager
2017 - 2018Nordea Bank- Oversaw a third-party risk management project.
- Managed a physical mail scanning project.
- Assured that the projects were done within schedule, budget, and quality.
- Regulated change and risk aspects of the project.
- Engaged the stakeholders and reported to the portfolio management.
- Helped to solve complex interdependencies.
Scrum Master
2016 - 2017Sii- Developed mobile apps (Xamarin) for UTC and Zwipe.
- Constructed new features in the claims handling system for Scalepoint.
- Introduced scrum practices while facilitating contact with the customer.
- Facilitated scrum events.
- Coached development teams in agile and self-organization.
- Removed the impediments of the development team’s progress.
- Wrote management reports based on agreed upon metrics.
Team Leader of Engineering Project Managers
2014 - 2016Sii- Oversaw the telecommunications software development for the global smartcard security leader, Gemalto.
- Managed a multinational and multi-site team of project managers.
- Assigned and cross-checked projects.
- Hosted periodical team member performance reviews.
- Trained new team members.
- Consulted on technical aspects for GSMR customers.
- Handled the projects as fitting for a person in the engineering project manager position.
Engineering Project Manager
2012 - 2014Sii- Worked on multiple telcecommunications software development projects for global security leader, Gemalto.
- Assured that projects were done within schedule, budget, and quality.
- Implemented a customer requirement analysis and created the technical specifications for the SIM cards for European customers.
- Coordinated the operating system upgrades and development of mobile applications.
- Validated the final product and project documentation.
- Conducted periodical project reviews with stakeholders.
Technical Services Engineer
2011 - 2012ADVA Optical Networking- Gave technical support for customers in the EMEA region (British Telecom, Deutsche Telekom, NSN, and IBM).
- Resolved remote technical problems for the DWDM and Ethernet networks and NMS application.
- Provided on-site equipment installation and network troubleshooting.
- Held technical customer training sessions and demos.
Network Management Specialist
2009 - 2011Thomson Reuters- Supervised a worldwide network of servers (currency trading and data feed) in a 24/7 schedule.
- Resolved remote network problems on Cisco routers.
- Troubleshot hardware issues via SSH, telnet, and remote desktop.
- Implemented software upgrades on servers.